Shipping & Returns

Shipping

Tellus ships across the EU (except Malta and Cyprus). Free delivery on orders over €50.

[Put shipping details here — carriers, delivery times per region, and exact shipping rates. To be provided.]

Returns & the 14-day right of withdrawal

Under EU consumer law you have the right to withdraw from your purchase within 14 days of receiving it, without giving a reason.

[Put full returns policy here — how to start a return, who pays return shipping, refund timing, and any exceptions for opened cosmetics under hygiene rules. To be provided.]

Questions

For anything about a delivery or return, email tellus.skin@gmail.com.