Information
Frequently asked questions
A starting set of questions — answers to be finalised before launch.
- Where is Tellus made?
- [Put answer here — e.g. our formulas are developed and made in Europe. To be provided.]
- Are your products fragrance-free?
- [Put answer here — many formulas are fragrance-free by choice; note which carry a scent. To be provided.]
- How do the three rituals work?
- [Put answer here — explain Morning, Evening, and Weekly rituals and how products fit. To be provided.]
- Where do you ship, and how much is delivery?
- [Put answer here — ships across the EU (except Malta and Cyprus), free over €50; full rates to be provided.]
- What is your returns policy?
- [Put answer here — summarise the 14-day right of withdrawal and link to Shipping & Returns. To be provided.]

